bdrk1 Privacy Policy — How We Handle Your Data

Introduction

bdrk1 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses bdrk1.org. This Privacy Policy describes how we collect, process, store and share personal information in connection with your use of the bdrk1 platform, including account registration, deposits and withdrawals via bKash, Nagad and Rocket, gameplay, customer support interactions, and any promotional communications you receive from us.

By registering an account with bdrk1 and using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of bdrk1 and contact support to close your account. This policy applies to all players accessing bdrk1 from Bangladesh, including players in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna and all other regions.

1. Information We Collect

bdrk1 collects personal information from you in several ways: directly when you register and use our platform, automatically through your device and browsing behaviour, and from third-party payment processors as part of the transaction verification process. The categories of information we collect are described below.

• Account Registration Data
  When you create a bdrk1 account we collect your full name, date of birth, registered mobile number, and any identity documentation you provide during KYC verification (such as a copy of a national ID card). This information is required to verify your age, establish your identity and comply with anti-money laundering obligations.
• Transaction and Payment Data
  When you make a deposit or withdrawal via bKash, Nagad, Rocket or Upay, bdrk1 records the transaction amount, timestamp, payment method identifier (mobile wallet number), and transaction reference number provided by the payment processor. bdrk1 does not store full mobile banking PIN codes or passwords — those remain on your device and with your mobile wallet provider.
• Device and Usage Data
  bdrk1 automatically collects technical information about the device and browser you use to access the platform. This includes your IP address, device type (Android or iOS), browser version, screen resolution, and session timestamps. This data helps us diagnose technical issues, prevent fraud and optimise the platform's performance for Bangladesh's mobile networks.
• Customer Support Communications
  When you contact bdrk1 support by email, we retain a record of the correspondence including your contact details, the content of your message and any attachments you provide. This information is used solely to resolve your query and is retained for a reasonable period for quality assurance and dispute resolution purposes.

3. Data Sharing and Disclosure

bdrk1 does not sell your personal data. We share data with third parties only in the limited circumstances described below, and only to the extent necessary to fulfil the stated purpose.

• Payment Processors
  To process your deposits and withdrawals, bdrk1 shares necessary transaction data with mobile wallet operators including bKash, Nagad, Rocket and Upay. This data exchange is limited to the information needed to authenticate and complete your transaction. These operators have their own privacy policies governing how they handle transaction data on their systems.
• Game and Technology Providers
  bdrk1 uses third-party game software and platform technology from providers such as Pragmatic Play, Evolution Gaming and Spribe. These providers may receive limited technical session data (such as a session token and game outcome data) necessary to render games correctly and calculate winnings. They do not receive your full name, mobile number or payment details.
• Legal and Regulatory Requirements
  bdrk1 may disclose personal data to law enforcement agencies, regulatory bodies or other authorised third parties where required to do so by applicable law, a court order, or to protect the safety, rights or property of bdrk1, its players or the public. We will notify affected players of any such disclosure where we are legally permitted to do so.

5. Your Rights and Data Retention

As a bdrk1 player, you have specific rights in relation to your personal data. bdrk1 will respond to any data rights request within a reasonable timeframe. To exercise any of the following rights, contact bdrk1 support using the email address displayed in the footer of this page and include your registered mobile number so we can locate your account.

• Right of Access
  You have the right to request a copy of all personal data that bdrk1 holds about you. Upon a verified request, bdrk1 will provide a summary of your account data, transaction history and any identity documents on file within a reasonable period.
• Right to Rectification
  If any personal data bdrk1 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that certain account data (such as your date of birth or registered mobile number) may require documentary evidence before it can be amended, as it forms part of your identity verification record.
• Right to Erasure
  You may request that bdrk1 delete your account and erase your personal data. bdrk1 will action erasure requests where there is no overriding legal obligation to retain the data. Please note that transaction records and KYC documentation may be subject to mandatory retention periods under applicable anti-money laundering regulations, during which deletion cannot be completed.
• Right to Withdraw Consent
  Where bdrk1 processes your data on the basis of your consent (for example, for promotional communications), you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. To withdraw consent for promotional communications, contact bdrk1 support.